A former paramedic testifies before MPs about her medical and administrative journey since 2021. She claims to have lost faith in the healthcare system and the government after suffering from severe pain and disability. The speaker denounces a letter received in January 2023 that rejected her claim for compensation, arguing that her injury was neither severe nor permanent. She maintains that her diagnosis of transverse myelitis was ignored in favor of her rheumatoid arthritis. She explains that she remained without income for two years before finally being approved for a CPP disability pension of 1,600 dollars per month. She calls for greater transparency and the implementation of checks and balances.